Our policy is valid for 30 days. The first day begins on the day of receipt of the item. If 30 days have passed since the receipt of the item, we cannot offer you a refund or exchange.

please note that return shipping costs are the responsibility of the customer. Because we have a warehouse in overseas

Requirements for refund:

  • The request is sent within 30 days of receiving the item.
  • The product must not be used.
  • The package of underwear or socks must not be opened.
  • Goods must be returned in their original condition and packaging.
  • The product must be returned in its entirety (including accessories).

These items cannot be returned:

  • Discounted items
  • Used, damaged, or incomplete items
  • Items received more than 30 days ago
  • Items with missing packaging
  • Underwear and socks

If we receive the goods listed above, we will not process the return. Additionally, the customer is responsible for shipping costs to the return address (located outside the EU).