Our policy is valid for 30 days. The first day begins on the day of receipt of the item. If 30 days have passed since the receipt of the item, we cannot offer you a refund or exchange.

please note that return shipping costs are the responsibility of the customer. Because we have a warehouse in overseas

Requirements for refund:

  • The request is sent within 30 days of receiving the item.
  • The product must not be used.
  • The package of underwear or socks must not be opened.
  • Goods must be returned in their original condition and packaging.
  • The product must be returned in its entirety (including accessories).

These items cannot be returned:

  • Discounted items
  • Used, damaged, or incomplete items
  • Items received more than 30 days ago
  • Items with missing packaging
  • Underwear and socks

If we receive the goods listed above, we will not process the return. Additionally, the customer is responsible for shipping costs to the return address (located outside the EU).

A little gift from us to you 🎁

Emma & Sophie

We wanted to say thank you in our own way.

Use code LOVE20 at checkout for an extra 20% off.

We hope you find something you love as much as we loved packing it.

Frequently Asked Questions

All orders are shipped on the next business day after purchase. Delivery time is 6-8 business days, depending on the destination. Once your package has been shipped, you will receive a tracking number.

Yes, we provide free standard shipping on all orders over $100. For orders under $100, a small shipping fee applies, which will be shown at checkout.

If you're not completely satisfied with your purchase, you can return it within 30 Days for a full refund. Please ensure the item is unused and in its original packaging.

Yes, all payments are secure. We use reliable systems to protect your data.

Shipping, processing and order times:
Last order time 12:00pm
Order processing time 1-3 days, executed on: Monday-Friday
Delivery time 5-9 days, shipped on: Monday to Friday

If you are not satisfied, you can return the item within 30 days. Contact us, and we will guide you through the return process.

Each item has a size chart on the product page. If you're unsure between two sizes, we recommend choosing the larger one.

Our collection is designed for modern women aged 25 to 60 who value comfort, style, and confidence.

You can reach us via email at .... ..... We will respond within 24-48 hours.